Privacy Policy

Last updated: October 2, 2026

Cotton-Raye Construction ("Cotton-Raye," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit cottonraye.com, request information or services, communicate with us, or become a customer.

Information We Collect

We may collect information that you provide directly to us, including:

• Your name

• Email address

• Telephone number

• Mailing, billing, or service address

• Information about your property or requested services

• Appointment, estimate, project, and service history

• Communications you send to us by email, telephone, text message, website form, or other means

• Billing and transaction information

• Photos, documents, or other information you provide in connection with a project or service request

We may also automatically collect limited technical information when you use our website, such as your IP address, browser type, device information, referring pages, pages visited, and general website usage information.

How We Use Information

We may use the information we collect to:

• Respond to inquiries and service requests

• Prepare estimates and proposals

• Schedule and manage appointments, projects, and services

• Communicate regarding upcoming appointments, project status, changes, or follow-up

• Send invoices, receipts, payment reminders, and other transaction-related communications

• Provide customer support

• Maintain customer and project records

• Improve our website, services, and customer experience

• Protect our business, customers, website, and systems

• Comply with applicable legal or regulatory requirements

• Send marketing communications when permitted by law and, where required, with your consent

Text Messages and SMS Communications

If you provide your mobile telephone number and consent to receive text messages from Cotton-Raye Construction, we may send text messages concerning your inquiry or our services.

Messages may include appointment confirmations and reminders, estimate or quote notifications, scheduling updates, project updates, invoices, payment reminders, service follow-ups, customer support communications, and other information related to your relationship with Cotton-Raye.

Message frequency varies based on your interactions with us and the services you request. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to a message from us. You may reply HELP for assistance or contact us using the information listed below.

Consent to receive text messages is not a condition of purchasing goods or services from Cotton-Raye.

SMS Privacy

We do not sell your mobile telephone number or SMS consent information.

Mobile information, text-message opt-in data, and consent information will not be shared with third parties or affiliates for their own marketing or promotional purposes.

We may provide information to service providers that assist us in operating our communications systems or delivering services on our behalf, solely as necessary to perform those services. This may include customer-management, communications, scheduling, payment, hosting, or similar providers.

How We Share Information

We may share information with trusted third-party service providers when reasonably necessary to operate our business and provide services to you. These providers may include:

• Customer relationship and scheduling platforms, including Jobber

• Payment processors

• Website hosting and technology providers

• Email and communication providers

• Accounting and bookkeeping providers

• Contractors, subcontractors, suppliers, or service partners involved in completing requested work

• Professional advisers where necessary

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our rights, property, customers, employees, or others.

We do not sell personal information to third parties for their independent marketing purposes.

Jobber

Cotton-Raye uses Jobber to assist with customer relationship management, scheduling, estimates, appointments, invoices, payments, and customer communications.

Information submitted to us may therefore be processed using Jobber's services as necessary to manage your request or customer relationship.

Cookies and Website Technologies

Our website may use cookies and similar technologies to operate properly, understand website usage, improve performance, and measure the effectiveness of our marketing.

Your browser may allow you to block or remove cookies. Disabling certain cookies may affect some website functions.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No electronic transmission or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security of information transmitted through the internet.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and project records, comply with legal and accounting requirements, resolve disputes, and enforce our agreements.

Your Choices and Rights

You may contact us to:

• Request access to personal information we maintain about you

• Correct or update your information

• Request deletion of certain information, where applicable

• Change your communication preferences

• Opt out of marketing communications

Certain information may need to be retained for legal, accounting, contractual, fraud-prevention, or legitimate business purposes.

To stop SMS messages, reply STOP. To request assistance regarding SMS messages, reply HELP or contact us directly.

Children's Privacy

Our services are intended for property owners, customers, and other adults seeking construction, handyman, property, or related services. We do not knowingly collect personal information from children under 13 through our website.

Third-Party Websites

Our website may contain links to third-party websites or services. Cotton-Raye is not responsible for the privacy practices or content of websites operated by third parties.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

Questions about this Privacy Policy or our handling of your information may be directed to:

Cotton-Raye Construction
Erie, CO, USA, Dacono, CO, USA, and 10 other areas
Phone: (970) 306-7763
Email: zebulun@cottonraye.com
Website: https://cottonraye.com

For questions concerning text messages, you may also reply HELP to a message from Cotton-Raye.

Terms of Service: https://cottonraye.com/terms